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KGB
Moderator
posted 10-02-2006 06:46 PM     Click Here to See the Profile for KGB     Edit/Delete Message   Reply w/Quote
So I'm on hold, and the recorded message tells me that they know my time is valuable and they appreciate me staying on hold.

Am I wrong here, or does the fact they know my time is valuable only increase their culpability for wasting it?

But then I never even considered becoming a communications major, so I probably just don't get it.

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Jeff Norman
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posted 10-06-2006 07:29 AM     Click Here to See the Profile for Jeff Norman     Edit/Delete Message   Reply w/Quote
    "We know your time is valuable to you but it's not costing us anything beyond a little good will so we will continue to let you hang on the line until our next available customer service attendant becomes available."

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scoob5555
Member
posted 10-06-2006 09:42 AM     Click Here to See the Profile for scoob5555     Edit/Delete Message   Reply w/Quote
Local radio commercial running now:

Thank you for contacting us. Your time is valuable to us. Please press 1 to wait in English. Press 2 to wait in Spanish. Press 3 to wait in French. To speak directly to a representative.. HAHAHA. No seriously, just hang on and we'll get to you eventually.

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setnahkt
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posted 10-06-2006 10:29 AM     Click Here to See the Profile for setnahkt     Edit/Delete Message   Reply w/Quote
The hold messages that drive me bat guano crazy are when they play classical music, then right in the middle of Für Elise break in with a commercial for their newest product. I have taken to dealing with all suppliers by email.

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Steve_V
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posted 10-06-2006 11:55 AM     Click Here to See the Profile for Steve_V     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by setnahkt:
The hold messages that drive me bat guano crazy are when they play classical music, then right in the middle of Für Elise break in with a commercial for their newest product. I have taken to dealing with all suppliers by email.

No sh!t! Why...why ruin a great piece of music?

------------------
Steve
"In a nutshell, he [Steve] is 100% unadulterated evil. I do not believe in a "Satan", but this man is as close to "the real McCoy" as they come."
--Jamey Lee West
steve_v@steveverdon.com
Deinonychus antirrhopus

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